{"id":"INC-datadog-49d2a83f-2936-4769-ac1a-d0aa06e5fd21","kind":"incident","aliases":[],"related":[],"title":"Datadog: Delayed events triggered by emails","description":"Sep 20, 06:53 UTCResolved - The issue is now resolved. All events from emails are being timely processed and we went through the backfill. Sep 20, 05:17 UTCInvestigating - We are investigating increased latency processing Events coming from inbound emails. As a result of this issue, some users may see delays or gaps in the event stream or for event queries on dashboards and for events based workflows such as on-call notifications Sep 20, 05:17 UTCMonitoring - We are investigating increased latency processing Events coming from inbound emails. As a result of this issue, some users may see delays or gaps in the event stream or for event queries on dashboards and for events based workflows such as on-call notifications","summary":null,"severity":"unknown","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Datadog","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["datadog","incident","monitoring","ops","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-09-20T06:53:02+00:00","first_seen_at":"2026-11-09T23:55:44+00:00","triaged_at":"2026-11-09T23:58:07+00:00","updated_at":"2026-11-09T23:58:07+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'-4769':12A '05':48C,98C '06':24C '17':49C,99C '20':23C,47C,97C '2936':11A '49d2a83f':10A '53':25C 'ac1a':14A 'ac1a-d0aa06e5fd21':13A 'backfil':45C 'base':88C,138C 'call':94C,144C 'come':58C,108C 'd0aa06e5fd21':15A 'dashboard':84C,134C 'datadog':1A,9A,16A,17B 'delay':2A,72C,122C 'email':6A,35C,61C,111C 'event':3A,33C,57C,77C,81C,87C,107C,127C,131C,137C 'gap':74C,124C 'inbound':60C,110C 'inc':8A 'inc-datadog-49d2a83f':7A 'incid':18B 'increas':54C,104C 'investig':53C,103C 'issu':28C,67C,117C 'latenc':55C,105C 'may':70C,120C 'monitor':19B 'notif':95C,145C 'on-cal':92C,142C 'op':20B 'process':39C,56C,106C 'queri':82C,132C 'resolv':31C 'result':64C,114C 'see':71C,121C 'sep':22C,46C,96C 'stream':78C,128C 'time':38C 'trigger':4A 'user':69C,119C 'utcinvestig':50C 'utcmonitor':100C 'utcresolv':26C 'vendor':21B 'went':42C 'workflow':89C,139C","nicknames":[],"mitigations":[],"who_affected":null,"tier":null,"verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["datadog"],"ptokens":["datadog"],"labels":["datadog","incident","monitoring","ops","unknown","vendor"],"campaign_type":null,"search_a":"'-4769':12A '2936':11A '49d2a83f':10A 'ac1a':14A 'ac1a-d0aa06e5fd21':13A 'd0aa06e5fd21':15A 'datadog':1A,9A,16A 'delay':2A 'email':6A 'event':3A 'inc':8A 'inc-datadog-49d2a83f':7A 'trigger':4A","search_b":"'datadog':17B 'incid':18B 'monitor':19B 'op':20B 'vendor':21B","search_c":"'05':48C,98C '06':24C '17':49C,99C '20':23C,47C,97C '53':25C 'backfil':45C 'base':88C,138C 'call':94C,144C 'come':58C,108C 'dashboard':84C,134C 'delay':72C,122C 'email':35C,61C,111C 'event':33C,57C,77C,81C,87C,107C,127C,131C,137C 'gap':74C,124C 'inbound':60C,110C 'increas':54C,104C 'investig':53C,103C 'issu':28C,67C,117C 'latenc':55C,105C 'may':70C,120C 'notif':95C,145C 'on-cal':92C,142C 'process':39C,56C,106C 'queri':82C,132C 'resolv':31C 'result':64C,114C 'see':71C,121C 'sep':22C,46C,96C 'stream':78C,128C 'time':38C 'user':69C,119C 'utcinvestig':50C 'utcmonitor':100C 'utcresolv':26C 'went':42C 'workflow':89C,139C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2026-09-20T06:53:02+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"datadog:49d2a83f-2936-4769-ac1a-d0aa06e5fd21","url":"https://status.datadoghq.com/49d2a83f-2936-4769-ac1a-d0aa06e5fd21","severity":null,"published_at":"2026-09-20T06:53:02+00:00","modified_at":"2026-09-20T06:53:02+00:00","first_seen_at":"2026-11-09T23:55:44+00:00","fetched_at":"2026-11-10T02:29:43+00:00","note":null}],"documents":[],"disclosures":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}