{"id":"INC-cloudflare-6c4ak19xodyt","kind":"incident","aliases":[],"related":[],"title":"Cloudflare: Elevated number of 5xx errors in HKG","description":"Between 06:20-6:32 UTC customers reaching Hong Kong may have experienced an elevated number of 5xx errors or CNI timeouts due to congestion.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Cloudflare","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["cdn","cloudflare","dns","incident","ops","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-11-03T07:24:51+00:00","first_seen_at":"2026-11-03T07:26:35+00:00","triaged_at":"2026-11-03T07:27:27+00:00","updated_at":"2026-11-03T07:36:48+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'-6':23C '06':21C '20':22C '32':24C '5xx':5A,37C '6c4ak19xodyt':12A 'cdn':14B 'cloudflar':1A,15B 'cloudflare':11A,13A 'cni':40C 'congest':44C 'custom':26C 'dns':16B 'due':42C 'elev':2A,34C 'error':6A,38C 'experienc':32C 'hkg':8A 'hong':28C 'inc':10A 'inc-cloudflare-6c4ak19xodyt':9A 'incid':17B 'kong':29C 'may':30C 'number':3A,35C 'op':18B 'reach':27C 'timeout':41C 'utc':25C 'vendor':19B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["cloudflare"],"ptokens":["cloudflare"],"labels":["cdn","cloudflare","dns","incident","medium","ops","vendor"],"first_public_at":"2026-11-03T07:24:51+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"cloudflare:6c4ak19xodyt","url":"https://www.cloudflarestatus.com/incidents/6c4ak19xodyt","severity":"medium","published_at":"2026-11-03T07:24:51+00:00","modified_at":"2026-11-03T07:25:13+00:00","first_seen_at":"2026-11-03T07:26:35+00:00","fetched_at":"2026-11-03T09:38:04+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}