---
id: "INC-chainalysis-y93xm8khjszc"
page: "https://infrastack.ai/live/INC-chainalysis-y93xm8khjszc"
kind: "incident"
aliases: []
title: "Chainalysis: Issue Resetting Passwords"
severity: "high"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "Chainalysis", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["chainalysis", "incident", "ops", "vendor"]
not_affected_if: []
published_at: "2026-11-08T17:26:58+00:00"
first_seen_at: "2026-11-08T17:27:57+00:00"
updated_at: "2026-11-08T18:35:59+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/686mzgls3p48", "first_seen_at": "2026-11-08T17:27:57+00:00"}]
exploit_sources: []
---

# Chainalysis: Issue Resetting Passwords

Link for people: https://infrastack.ai/live/INC-chainalysis-y93xm8khjszc (this .md is for agents)

## Affected

- vendor:Chainalysis affected range not listed fixed no fixed version listed

## Timeline

- 2026-11-08T17:27:57+00:00 statuspage https://stspg.io/686mzgls3p48

## From the sources

We are seeing reports of some users receiving errors after trying to reset their passwords.  We are actively investigating the cause and will provide an update as more information becomes available.

---

_Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai_