{"id":"INC-chainalysis-jmk25nh42vcn","kind":"incident","aliases":[],"related":[],"title":"Chainalysis: Reactor Next-Gen Graphs Issue","description":"At 9:43AM UTC, all users were prevented from opening (or changing if already open) Next-Gen graphs. Users would have experienced between 10-17 minutes of downtime. \n\nThis incident has been resolved.\n\nIf you experience any further issues, please reach out to support@chainalysis.com.","summary":null,"severity":"low","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Chainalysis","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["chainalysis","incident","ops","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-06-23T08:30:00+00:00","first_seen_at":"2026-11-08T16:56:06+00:00","triaged_at":"2026-11-08T16:56:58+00:00","updated_at":"2026-11-08T16:56:58+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'-17':42C '10':41C '43am':19C '9':18C 'alreadi':30C 'chainalysi':1A,13B 'chainalysis':10A,12A 'chang':28C 'downtim':45C 'experi':53C 'experienc':39C 'gen':5A,34C 'graph':6A,35C 'inc':9A 'inc-chainalysis-jmk25nh42vcn':8A 'incid':14B,47C 'issu':7A,56C 'jmk25nh42vcn':11A 'minut':43C 'next':4A,33C 'next-gen':3A,32C 'op':15B 'open':26C,31C 'pleas':57C 'prevent':24C 'reach':58C 'reactor':2A 'resolv':50C 'support@chainalysis.com':61C 'user':22C,36C 'utc':20C 'vendor':16B 'would':37C","nicknames":[],"mitigations":[],"who_affected":null,"tier":null,"verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["chainalysis"],"ptokens":["chainalysis"],"labels":["chainalysis","incident","low","ops","vendor"],"campaign_type":null,"search_a":"'chainalysi':1A 'chainalysis':10A,12A 'gen':5A 'graph':6A 'inc':9A 'inc-chainalysis-jmk25nh42vcn':8A 'issu':7A 'jmk25nh42vcn':11A 'next':4A 'next-gen':3A 'reactor':2A","search_b":"'chainalysi':13B 'incid':14B 'op':15B 'vendor':16B","search_c":"'-17':42C '10':41C '43am':19C '9':18C 'alreadi':30C 'chang':28C 'downtim':45C 'experi':53C 'experienc':39C 'gen':34C 'graph':35C 'incid':47C 'issu':56C 'minut':43C 'next':33C 'next-gen':32C 'open':26C,31C 'pleas':57C 'prevent':24C 'reach':58C 'resolv':50C 'support@chainalysis.com':61C 'user':22C,36C 'utc':20C 'would':37C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2026-06-23T08:30:00+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"chainalysis:jmk25nh42vcn","url":"https://stspg.io/pqncv9blbc2b","severity":"low","published_at":"2026-06-23T08:30:00+00:00","modified_at":"2026-06-23T12:02:55+00:00","first_seen_at":"2026-11-08T16:56:06+00:00","fetched_at":"2026-11-09T01:38:52+00:00","note":null}],"documents":[],"disclosures":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}