{"id":"INC-apify-f20zjpd7bcp6","kind":"incident","aliases":[],"related":[],"title":"Apify: Issue with apify/send-mail Actor","description":"The latest version of the apify/send-mail Actor failed to email all recipients. The issue lasted from around 13:50 to 14:05 CEST. The root cause was identified, and the service of the Actor was restored.\n\nWe apologize for any inconvenience this might have caused. We take this problem seriously and will take steps to prevent such issues from occurring in the future.","summary":null,"severity":"low","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Apify","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["apify","incident","ops","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2025-09-15T12:38:10+00:00","first_seen_at":"2026-11-12T15:06:31+00:00","triaged_at":"2026-11-12T15:07:42+00:00","updated_at":"2026-11-12T15:07:42+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'05':36C '13':32C '14':35C '50':33C 'actor':5A,21C,48C 'apifi':1A,11B 'apify':8A,10A 'apify/send-mail':4A,20C 'apolog':52C 'around':31C 'caus':40C,59C 'cest':37C 'email':24C 'f20zjpd7bcp6':9A 'fail':22C 'futur':77C 'identifi':42C 'inc':7A 'inc-apify-f20zjpd7bcp6':6A 'incid':12B 'inconveni':55C 'issu':2A,28C,72C 'last':29C 'latest':16C 'might':57C 'occur':74C 'op':13B 'prevent':70C 'problem':63C 'recipi':26C 'restor':50C 'root':39C 'serious':64C 'servic':45C 'step':68C 'take':61C,67C 'vendor':14B 'version':17C","nicknames":[],"mitigations":[],"who_affected":null,"tier":null,"verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["apify"],"ptokens":["apify"],"labels":["apify","incident","low","ops","vendor"],"campaign_type":null,"search_a":"'actor':5A 'apifi':1A 'apify':8A,10A 'apify/send-mail':4A 'f20zjpd7bcp6':9A 'inc':7A 'inc-apify-f20zjpd7bcp6':6A 'issu':2A","search_b":"'apifi':11B 'incid':12B 'op':13B 'vendor':14B","search_c":"'05':36C '13':32C '14':35C '50':33C 'actor':21C,48C 'apify/send-mail':20C 'apolog':52C 'around':31C 'caus':40C,59C 'cest':37C 'email':24C 'fail':22C 'futur':77C 'identifi':42C 'inconveni':55C 'issu':28C,72C 'last':29C 'latest':16C 'might':57C 'occur':74C 'prevent':70C 'problem':63C 'recipi':26C 'restor':50C 'root':39C 'serious':64C 'servic':45C 'step':68C 'take':61C,67C 'version':17C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2025-09-15T12:38:10+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"apify:f20zjpd7bcp6","url":"https://stspg.io/4cdn1gc5z8nw","severity":"low","published_at":"2025-09-15T12:38:10+00:00","modified_at":"2025-09-15T12:38:10+00:00","first_seen_at":"2026-11-12T15:06:31+00:00","fetched_at":"2026-11-12T15:57:58+00:00","note":null}],"documents":[],"disclosures":[{"company":"Apify","domain":"apify.com","url":"https://stspg.io/7sp049kjvxqb","kind":"statuspage","published_at":"2026-11-11T19:46:21+00:00","quote":"On 9 and 10 November 2026, an unauthorized third party gained access to parts of Apify’s internal systems.","confidence":0.9700000286102295,"source":"statuspage","created_at":"2026-11-12T15:05:57+00:00","entry":"stolen-credential"},{"company":"Apify","domain":"stspg.io","url":"https://stspg.io/7sp049kjvxqb","kind":"statuspage","published_at":"2026-11-11T19:46:21+00:00","quote":"On 9 and 10 November, an unauthorized third party used a compromised credential to obtain a number of account credentials and accessed related Apify accounts.","confidence":0.9700000286102295,"source":"statuspage","created_at":"2026-11-12T15:15:49+00:00","entry":"stolen-credential"}],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}