---
id: "INC-apify-6rk356t798r8"
page: "https://infrastack.ai/live/INC-apify-6rk356t798r8"
kind: "incident"
aliases: []
title: "Apify: Outage of Key-value store"
severity: "critical"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "Apify", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["apify", "incident", "ops", "vendor"]
not_affected_if: []
published_at: "2026-05-05T13:50:20+00:00"
first_seen_at: "2026-11-12T15:06:30+00:00"
updated_at: "2026-11-12T15:07:42+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/nl2dsbvfjhy7", "first_seen_at": "2026-11-12T15:06:30+00:00"}]
exploit_sources: []
---

# Apify: Outage of Key-value store

Link for people: https://infrastack.ai/live/INC-apify-6rk356t798r8 (this .md is for agents)

## Affected

- vendor:Apify affected range not listed fixed no fixed version listed

## Timeline

- 2026-11-11T19:46:21+00:00 confirmed by Apify (statuspage) https://stspg.io/7sp049kjvxqb "On 9 and 10 November 2026, an unauthorized third party gained access to parts of Apify’s internal systems."
- 2026-11-11T19:46:21+00:00 confirmed by Apify (statuspage) https://stspg.io/7sp049kjvxqb "On 9 and 10 November, an unauthorized third party used a compromised credential to obtain a number of account credentials and accessed related Apify accounts."
- 2026-11-12T15:06:30+00:00 statuspage https://stspg.io/nl2dsbvfjhy7

## From the sources

We've resolved an issue where a key-value store API update caused some Actor runs to time out.

If your Actor run timed out you can get it back by resurrecting it. There was no data loss.

We sincerely apologize for any inconvenience this may have caused.

---

_Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai_