CVE-2026-125387 · Other
NO FIX YET
Faveo Helpdesk through 2.0.3 lets logged-in agents reference raw ticket IDs to act on tickets in other departments. An attacker with an agent account can close, merge, reassign and read the subjects of other departments' customer tickets.
first public Nov 10, 2026 · 1 source
Could this affect your app?
Free first check from your website. Connect your repo for the full answer.
Any team running Faveo Helpdesk through version 2.0.3 with more than one department and multiple agent accounts. Exposure requires an authenticated agent account; single-department or single-agent deployments are less exposed. The sources do not state a fixed version.
Not affected if no-agent-accounts, single-department-setup, version-above-2.0.3
Who cares faveo-helpdesk, php, self-hosted
2.0.3No fix yet, per the sources.
Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.
Check it with your coding agent
It reads this page and tells you if your code is affected.
Are you affected?
Ask from here. InfraStack checks the affected versions against your stack and answers in your inbox.
InfraStack checks the affected versions against your stack and answers in Slack, with the evidence and the fix.
NVD data is provided by NIST and is public domain. Posts quoted belong to their authors.