---
id: "CVE-2026-114397"
kind: "vulnerability"
aliases: ["CVE-2026-114397"]
title: "Trudesk: debug routes let unauthenticated users wipe data and log in"
severity: "high"
cvss: 8.3
epss: 0.0042
exploited: false
status: "open"
category: "package"
products: []
ecosystems: []
tags: ["helpdesk", "node.js", "package", "self-hosted", "trudesk"]
not_affected_if: ["managed-hosting", "node_env=production"]
published_at: "2026-10-21T13:18:30+00:00"
first_seen_at: "2026-10-23T21:57:28+00:00"
updated_at: "2026-10-25T03:02:11+00:00"
sources: [{"source": "nvd", "url": "https://nvd.nist.gov/vuln/detail/CVE-2026-114397", "first_seen_at": "2026-10-23T21:57:28+00:00"}, {"source": "epss", "url": "https://api.first.org/data/v1/epss?cve=CVE-2026-114397", "first_seen_at": "2026-10-24T13:15:54+00:00"}]
---

# Trudesk: debug routes let unauthenticated users wipe data and log in

Trudesk through 1.2.11 exposes debug routes whenever NODE_ENV is unset, with no authentication required. An attacker can call /debug/populatedb to delete all groups, tags and tickets, then log in with seeded accounts that use the password 'password'.

_Summary, check and fix written by a model from the sources; labelled as such._

## How to check

- Check whether `NODE_ENV` is set in the Trudesk process environment; if it is unset, the debug routes are enabled.
- Request `/debug/populatedb` on the Trudesk host; a response instead of a 404 means the routes are reachable.
- Check the installed Trudesk version with `npm ls trudesk` or the package.json in the install directory, versions 1.2.11 and earlier are affected.

## Fix

- Upgrade Trudesk to a version later than `1.2.11`; the sources do not name the fixed release, so check the project's releases.
- Set `NODE_ENV=production` for the Trudesk process to disable the debug routes as a workaround.
- Change the password of any seeded account, and remove seeded accounts that use `password`.
- Block `/debug/` paths at the reverse proxy until the upgrade is done.

## Timeline

- 2026-10-23T21:57:28+00:00 nvd https://nvd.nist.gov/vuln/detail/CVE-2026-114397
- 2026-10-24T13:15:54+00:00 epss https://api.first.org/data/v1/epss?cve=CVE-2026-114397

## From the sources

Trudesk through 1.2.11 contains a missing authentication vulnerability in debug routes enabled whenever NODE_ENV is unset, letting unauthenticated attackers invoke them remotely. Attackers can call /debug/populatedb to delete all groups, tags and tickets, then log in with seeded accounts using the password 'password'.

---

_Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai_