---
id: "CVE-2026-114392"
kind: "vulnerability"
aliases: ["CVE-2026-114392"]
title: "Trudesk: authenticated users can read tickets outside their groups"
severity: "medium"
cvss: 6.9
epss: 0.00224
exploited: false
status: "open"
category: "package"
products: []
ecosystems: []
tags: ["helpdesk", "node.js", "package", "self-hosted", "trudesk"]
not_affected_if: ["auth-required", "single-group-deployment"]
published_at: "2026-10-21T13:18:29+00:00"
first_seen_at: "2026-10-23T21:57:28+00:00"
updated_at: "2026-10-25T03:39:03+00:00"
sources: [{"source": "nvd", "url": "https://nvd.nist.gov/vuln/detail/CVE-2026-114392", "first_seen_at": "2026-10-23T21:57:28+00:00"}, {"source": "epss", "url": "https://api.first.org/data/v1/epss?cve=CVE-2026-114392", "first_seen_at": "2026-10-24T13:15:54+00:00"}]
---

# Trudesk: authenticated users can read tickets outside their groups

Trudesk through 1.2.11 skips group membership checks on its single-ticket API endpoint. Any logged-in user can enumerate sequential ticket uids and read subjects, issues, comments, owners and assignees of tickets they should not see.

_Summary, check and fix written by a model from the sources; labelled as such._

## How to check

- Check the installed Trudesk version, for example with `npm ls trudesk` or the version shown in the admin panel; versions through `1.2.11` are affected.
- Review whether `GET /api/v1/tickets/:uid` responds with tickets for users who are not members of the ticket's group.

## Fix

- Upgrade Trudesk to a release later than `1.2.11`; the sources do not name the fixed version, so check the project's releases page.
- Until patched, restrict access to the Trudesk instance to trusted users.

## Timeline

- 2026-10-23T21:57:28+00:00 nvd https://nvd.nist.gov/vuln/detail/CVE-2026-114392
- 2026-10-24T13:15:54+00:00 epss https://api.first.org/data/v1/epss?cve=CVE-2026-114392

## From the sources

Trudesk through 1.2.11 contains an authorization bypass vulnerability that allows authenticated users to read tickets outside their groups via GET /api/v1/tickets/:uid. Attackers can enumerate sequential ticket uids to read every ticket's subject, issue, comments, owner and assignee, because the apiTickets.single handler skips group membership checks.

---

_Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai_